We have been warned before in the management books – change is the only constant. So are we really caught off guard when the whole world all of a sudden started changing in the name of rebranding?
Maybe we are, because change is difficult to accept – no matter at what stage and situation of life we are. It has been even more difficult for pundits all over the world to understand, accept and get on board this rebranding bandwagon. Well they do have a case. Wasnt it the mantra of all branding to stay true to your positioning and deliver your brand message consistently through all touch point for a long period of time to build brand equity?
So the big question comes – in a game of change vs no change, position vs repostion – which one is the right way to go?
Like all things in life there is no simple and one-fits-all answer to that mind bending question. For brands like Anderson Consulting, rebranding into Accenture was the only way to survive. For International Business Machine to become IBM and then become a computer service provider is the only way to keep their business alive. For Airtel, changing their logo was the only way to show them as a modern, international brand rather than a local Indian brand.
So change is needed. Rebranding is a tool that we need to use, sparingly and carefully. But in the midst of all this changes, staying true your positioning may be even more important than ever. Does it make sense? Isnt that a bit contradictory?
Welcome to the world of branding!!
I guess Madonna did it the best possible way. Througout 80s, 90s and 21st century Madonna continued to reinvent and reposition herself from a symbol of raw sexuality to pop icon to fashion diva to spiritual maturity to controversy magnet. But through this entire journey Madonna didnt lose her soul which stayed consistent – which is the soul of a person who prefers to do things her way no matter what. That was her brand positioning. And through all the costume, cosmetic and genre changes; that positioning still holds true.